AN INTRODUCTION TO

 

RICHARD WESTON LTD

 

Richard Weston Ltd are insurance brokers authorised and regulated by the Financial Services Authority (FSA), ref no 306824.  You can check this on the FSA web site www.fsa.gov.uk/register or by telephoning the FSA on 0845-6061234.   Special Insurance Schemes Agency (SISA) is trading division of Richard Weston Ltd.  Where Richard Weston Ltd is featured all policies are arranged through Richard Weston Ltd.

 

Richard Weston Ltd place their clients’ business only with UK authorised and regulated insurers, whether they be traditional well known national insurers or the insurers of the many schemes we use including those we have designed and created ourselves.  You will be advised on which basis the quotation is offered when receiving the quotation.

 

We act in good faith but cannot guarantee the accuracy of information or availability of cover until your enquiry has been put to the insurer or scheme administrator and terms confirmed.

 

Please be aware that insurance companies exchange information and use various databases both for obtaining and logging information to prevent fraud and comply with Government regulations.

 

We always treat information received from clients in the strictest confidence.  Similarly, nothing in our correspondence or conversations may be read or relied upon by other than the intended recipient and our permission must be sought in writing if all or any part of any correspondence or information is to be relayed to a third party other than immediate family (personal enquiry), involved business colleagues (commercial enquiry) or the relevant client (enquiry from professional adviser).

 

Our computers are checked for virus with up to date software but we cannot guarantee virus-free transmission and it is the recipient's responsibility to apply relevant checks.

 

Richard Weston Ltd is owned and managed by its Directors.  We were established in 1980 and have built up a diverse account of personal and commercial business.  Our production of the SISA web portal has given us an unrivalled knowledge of insurers able to provide cover tailored to meet the specific requirements of a particular client for their activity, property or business.

 

Richard Weston Ltd is featured on the SISA web site in one of two ways:

1        As an introducer to a specific insurance scheme or product administered by a third party, connected by a direct link.  In this case Richard Weston Ltd is acting only as an introducer, remunerated by the scheme administrator, but providing no advice.  We do however welcome feedback about your purchasing experience and we are very keen for you to contact us if you require assistance or the product offered does not appear to be competitive or to meet your requirements.  We shall then handle your enquiry and any subsequent business as a traditional broker on terms as described in 2 below.

2        For schemes where you are asked to contact Richard Weston Ltd by link, email, submitted form or telephone you will receive a traditional insurance broking service.  Our remuneration is by a mixture of commission and fees/charges, details of which will be supplied on request or with your quotation and summarised in our Terms of Business.  Our company policy is to discuss each case individually with the client if the client wishes or the complexity of the enquiry requires it.  Under normal circumstances we expect to:

·        Process all the necessary paperwork for the client

·        Check and send out the policy document when issued.  We cannot guarantee its accuracy or take over the client’s responsibility to check it is correct and gives the cover expected, but we do what we humanly and reasonably can to ensure it is correct.

·        Be contacted to discuss and implement mid-term alterations

·        Answer relevant queries about the policy or its cover at any time

·        Become involved in claims if there is no insurers’ claims line or it fails our client in any way

·        Handle renewal at the appropriate time, although clients should contact us if renewal has not been invited and cover needs to be maintained.

 

 

            Tel:  +44(0)20-8543 6166       Fax:  +44(0)20-8543 6168

            Email: enquiries@richardweston.co.uk

            Postal address: P O Box 168, London SW20 8LE, United Kingdom